My Bill

See / Pay My Bill

You can view your bill online when you register for My Account (previously 'Go Figure').  

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Enroll in paperless billing today to cut down on clutter and make payments easier.

Want to simplify your life with regular pre-authorized payments? Submit a Form (will open PDF in new browser).


Where can I pay my bill?

You can pay online though your bank / financial institution

Credit card payments are accepted through Paymentus, a third party service (please note: a convenience fee applies).  Call 1-866-417-2809 or click here to pay online.

Visit this page to learn about additional payment options.


Learn about My Bill

At Entegrus, we want you to understand your energy costs. If reading your bill leaves you confused, we have a couple options to help you understand what you're looking at. Take a look at our top Billing questions.

Get Help with My Bill

We understand that there may be times when full payment of a bill just isn't possible by the due date. As a service provider, Entegrus can help you with a payment plan that suits your financial situation and keeps the lights on. Contact us at 519-352-6300 / 1-866-804-7325 (in Chatham-Kent) or 519-245-2010 / 1-866-666-7566 (in Strathroy-Caradoc, Parkhill, Newbury and Dutton-Dunwich), and one of our support representatives will be happy to help you.

If you'd like to learn ways you can manage your energy usage, check out our Conservation tips. You may also be interested in seeing if you qualify to sign up for our Home Assistance program.


My Bill

Click here to view your bill by registering or logging into 'My Account' (previously 'Go Figure'). Enroll in paperless billing, sign up for pre-authorized payments, or view our resources to learn more about your bill.

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Electricity Rates

Enter your postal code above to find billing rates for your area. Ontario Energy Board sets new electricity prices for households and small businesses effective November 1, 2020. New: Fixed Electricity Price for Customers in Time-of-Use PricingGlobal Adjustment The Global Adjustment (previously the Provincial Benefit) rate is set and adjusted to support Ontario's generating capacity... read more

Water Rates

Entegrus provides the water usage billing and collecting for all residential customers of the Public Utilities Commission (PUC), Strathroy Caradoc Water & Newbury Water. Your monthly bill is based on the amount of water that you use (according to your meter). read more

Save Energy

Managing your energy usage is about small decisions that make a big difference. By turning things off when you don't need them, you can get more life out of your light bulbs, electronics and appliances alike. Let Entegrus help you make smart energy choices that help your home, your wallet and the planet. read more

Safety at Home

Entegrus has a corporate commitment to delivering electricity to our customers in a safe and reliable manner. Protecting and educating the public and our employees about the hazards of electricity distribution is taken very seriously. read more

Service Communications

You rely on us to power your home—where you eat, live and play. We believe that great service starts with two-way communication. We serve you better when we know about changes to your contact information, or any issues you might have with your service... read more

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