COVID-19 Energy Assistance Program (CEAP)

CEAP is a one time, on-bill credit for eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments.

CEAP funding is limited. Utilities and USMPs are expected to process applications in the order in which they are received. Submitting an application for CEAP does not guarantee funding.

CEAP Benefit Amounts

Electricity customers may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application for CEAP, up to a maximum of $115. 

The CEAP credit can be higher for eligible electricity customers if their home is mainly heated by electricity or they use one of three at-home energy-intensive medical devices (kidney dialysis, mechanical ventilator or oxygen concentrator). In that case, they may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application, up to a maximum of $230.

Program Eligibility

You are eligible for this program if you meet all of the following criteria:

1.  You did not have any overdue amounts on your electricity bill on March 17, 2020, the date of the Provincial Declaration of Emergency.

2.  As of the date you are applying, you have any overdue amounts owing from at least two electricity bills since March 17, 2020.

3.  The account holder (the person whose name is on the bill) or the account holder’s spouse or common-law partner (who must share the same address with the account holder):

  • I. Is unemployed on the date the CEAP application is submitted; and
  • II. Qualified for the Canada Emergency Response Benefit (CERB) or received Employment Insurance (EI) after March 17, 2020.

4. The account holder has not received Ontario Electricity Support Program (OESP) or Low-Income Energy Assistance Program (LEAP) grants in 2020.

 

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