Please refer to our Conditions of Service for fee schedule.
New Commercial Connections & Upgrades
Important information regarding project timelines:
As a result of the ongoing global supply chain issues and shipping disruptions we are currently experiencing a 6-8 month delay in receiving materials from when a design is approved and the final payment is received. Entegrus encourages customers to take a proactive approach by keeping these timelines in mind when planning your projects. Please contact us if you have any questions.
If you're looking to install a new service or upgrade your service, please fill out the Commercial or Industrial Connection Request below.
Commercial / Industrial Connection Requests
Contractors, home owners and business owners installing new electrical services or upgrading electrical services will require an Electrical Service Layout from Entegrus Powerlines Inc. This includes information about the project and any applicable fees.
An inspection from the ESA (Electrical Safety Authority) is required prior to connecting the service. All conditions identified on the Electrical Service Layout request must be met prior to scheduling the connection date with Entegrus.
If you're a builder looking to connect your subdivision, visit Subdivision Development. If you're a residential customer looking to apply for service, visit our Moving section.
Hydro Locates
There is buried infrastructure everywhere. You must contact Ontario One Call to get buried cables, pipes and wires located so you can dig safely.
If you have damaged any underground services, please contact us to evaluate and make repairs.
To request a locate, visit the Ontario One Call website or call 1-800-400-2255.
Miscellaneous Service Requests
If you require any services not listed above, please fill out the Miscellaneous Service Request form below.
Use the above form for requests including:
- Commercial Disconnects / Reconnects
- Switching
- Pole Relocates
- Anchor Relocates
- Pole Hold